Lisa Olcese

events – Available for Booking

How To Build Rapport – With Just About Anyone

Personal and professional effectiveness, satisfying relationships and any change process all rely on two things: clear communication and a willingness to self-reflect. We can be great at communicating our position, but if we’re not willing to connect, listen and respond accordingly, true rapport is absent. In this training, we identify our own communication patterns and desired outcomes, review some nonverbal communication principles, and practice concrete strategies to build stronger personal and professional rapport – with just about anyone! 2 4-hour classes.

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